Shipping policy

Delivery Policy

Last updated: 28 October 2026

Galore sells digital gift cards only. Nothing is posted and there are no shipping charges.

1. How Gift Cards Are Delivered

Your gift card is sent by email to the address you enter at checkout, using a secure link where you can reveal the card details. Please check that address carefully before you pay.

2. Delivery Times

Gift cards are typically delivered within 1 to 3 hours of successful payment. Please allow up to 24 hours on weekdays or 72 hours at weekends where verification, security checks or availability delays are involved.

Amounts marked with a lightning bolt on the product page are held in stock and typically arrive within minutes. Amounts marked with a rocket are typically delivered within 1 to 3 hours.

Any required verification or security checks must be completed before we can release a gift card. If we ask you for a verification code, we will only ever do so on your order confirmation page, never by phone, text or email.

3. Where We Deliver

We sell to customers resident or located in the United Kingdom, and our gift cards are for UK retailers. There is no international delivery.

4. If Your Gift Card Has Not Arrived

Check your spam or junk folder first. If it has not arrived by the delivery window above, email support@galorerewards.com with your order number. If we cannot fulfil an order, we will refund any payment we have captured, or cancel the authorisation if payment was only authorised. See our Refund Policy for details. Your statutory rights remain unaffected.